Terms of Service

Last updated: February 27, 2026

1. Acceptance of Terms

By accessing or using Rememora ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service. We may update these terms from time to time, and continued use constitutes acceptance of changes.

2. Description of Service

Rememora is an AI-powered tool that connects to your WhatsApp account to index, search, and summarize your conversations. The Service includes semantic search, chat summaries, commitment tracking, and document extraction features.

3. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. You must be at least 16 years old to use the Service.

4. User Data & Privacy

Your WhatsApp messages are encrypted and stored securely. We do not sell, share, or use your conversation data for training AI models. You retain full ownership of your data. See our Privacy Policy for details.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to reverse-engineer or exploit the Service
  • Use automated means to access the Service beyond its intended use
  • Share your account access with unauthorized users

6. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may perform maintenance or updates that temporarily affect availability. We will make reasonable efforts to notify users of planned downtime.

7. Limitation of Liability

The Service is provided "as is" without warranties of any kind. Rememora shall not be liable for any indirect, incidental, or consequential damages arising from use of the Service. Our total liability shall not exceed the amount you paid for the Service in the preceding 12 months.

8. Termination

You may delete your account at any time. Upon deletion, all your indexed data will be permanently removed within 30 days. We reserve the right to suspend or terminate accounts that violate these terms.

9. Contact

If you have questions about these terms, please contact us at support@rememora.app.